TERMS AND CONDITIONS

Last updated February 20, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Keep Art Services LLC (“Company,” “we,” “us,” “our”), a company registered in California, United States, located at 1284 Queen Anne Place, Los Angeles, CA 90019.

We operate https://www.keepartservices.com and related products and services (the “Services”).

We provide professional art handling services — including installation, transportation, storage, and custom packing for private collectors, designers, businesses, and artists. Our California-based team ensures safe handling, secure mounting, and professional discretion for all projects.

By using our Services, you agree to these Legal Terms. If you do not agree, discontinue use immediately. We may update these Terms periodically; your continued use signifies acceptance.

The Services are intended for users 18 years or older.

Our Services
Intellectual Property Rights
User Representations
Prohibited Activities
User Generated Contributions
Contribution License
Services Management
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions, and Signatures
SMS Text Messaging
California Users and Residents
Miscellaneous
Payment and Refund Policy
Artwork Handling and Liability
Documentation and Permissions
Storage and Transportation
Force Majeure and Environmental Conditions
Third-Party Contractors and Specialists
Pre-Existing Conditions and Site Preparation
Intellectual Property and Confidential Information
Emergency Response and Access
Social Media and Public Communications
Contact Us

1. OUR SERVICES

We comply with all applicable federal, state, and local laws for professional art handling, storage, and transport. Our operations meet standards under the California Consumer Privacy Act (CCPA) and relevant cultural property regulations. Clients are responsible for consulting independent legal counsel on laws specific to their collections.

2. INTELLECTUAL PROPERTY RIGHTS

We own or license all intellectual property in our Services, including source code, software, images, videos, designs, and trademarks.
You may access, download, or print portions of our content for personal, non-commercial use only.
No content may be copied, sold, distributed, or publicly displayed without written permission.
Unauthorized use terminates your rights immediately.

Submissions:
Any ideas, feedback, or materials you send us become our property and may be used freely. You agree not to upload illegal, defamatory, or misleading materials.

3. USER REPRESENTATIONS

By using our Services, you confirm that:

You have legal capacity to enter agreements.
You are not a minor.
You will not use bots or automation.
You will not use the Services for unlawful purposes.
Your use complies with all applicable laws.

4. PROHIBITED ACTIVITIES

You agree not to:

Copy or extract content for commercial use.
Mislead, defraud, or impersonate others.
Interfere with security features.
Upload malware, spam, or automated scripts.
Harass users or employees.
Reverse engineer or scrape the site.
Compete with our business or solicit users.

5. USER GENERATED CONTRIBUTIONS

Users may submit content (“Contributions”), but such content must not:

Violate intellectual property rights.
Include false, offensive, or unlawful material.
Contain unauthorized advertising or spam.
Harass or threaten others.

Violations may result in suspension or termination.

6. CONTRIBUTION LICENSE

You retain ownership of your content but grant us a license to use feedback or public submissions. You agree we may use your submissions without compensation.

7. SERVICES MANAGEMENT

We reserve the right to:

Monitor and remove inappropriate content.
Suspend accounts for violations.
Protect our systems and intellectual property.

8. PRIVACY POLICY

By using our Services, you agree to our Privacy Policy. Your data is processed in the United States.

9. TERM AND TERMINATION

We may terminate or restrict your use of the Services at any time for violations or at our discretion. You may not re-register under a different identity after termination.

10. MODIFICATIONS AND INTERRUPTIONS

We may update, suspend, or discontinue Services without notice. We are not liable for downtime or service interruptions.

11. GOVERNING LAW

These Terms are governed by the laws of California, USA, without regard to conflict of law principles.

12. DISPUTE RESOLUTION

Arbitration: Disputes will be resolved through binding arbitration in Los Angeles, California, under the American Arbitration Association (AAA).
Restrictions: Arbitration applies individually (no class actions).
Exceptions: Claims involving intellectual property, theft, or privacy violations may go to court.

13. CORRECTIONS

We reserve the right to correct errors or inaccuracies on the website at any time without notice.

14. DISCLAIMER

The Services are provided “as is.” We disclaim all warranties, including merchantability, fitness for purpose, and non-infringement. We are not liable for:

Errors or interruptions
Unauthorized access
Viruses or bugs
Damages from use of content or third-party links

15. LIMITATIONS OF LIABILITY

We are not liable for any indirect, incidental, or consequential damages.
Our total liability shall not exceed the lesser of $100,000 USD or the total amount you paid to us.

16. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims arising from:

Use of our Services
Breach of these Terms
Violation of third-party rights

17. USER DATA

We perform regular data backups but are not responsible for data loss. You are responsible for maintaining your own backups.

18. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By interacting with us online or via email, you consent to electronic communication and signatures as legally binding.

19. SMS TEXT MESSAGING

Opting Out: Contact info@keepartservices.com, Ben@keepartservices.com, or Henry@keepartservices.com to opt out of communications.
Message Rates: Carrier fees may apply.
Support: For help, call (+1) 347-989-7513 or email info@keepartservices.com.

20. CALIFORNIA USERS AND RESIDENTS

For unresolved complaints, contact:
California Department of Consumer Affairs,
1625 North Market Blvd., Suite N-112, Sacramento, CA 95834
📞 (800) 952-5210

21. MISCELLANEOUS

These Terms constitute the entire agreement. We may assign rights at any time. If any part is deemed unenforceable, the rest remains valid.

22. PAYMENT AND REFUND POLICY

Payments accepted: cash, Square, direct bank transfer, or check (digital methods like Venmo/Zelle may be added).
Invoices due NET 30 days. Late payments may incur 30% interest.
Cancellations within 24 hours may be charged the service minimum.
No refunds after services are rendered.
Disputes must be reported immediately upon completion of work.

23. ARTWORK HANDLING AND LIABILITY

We are not liable for artwork conditions prior to service.
All items are returned in the condition received.
Condition reports with photographs are available upon request.
Clients must maintain their own fine art insurance.
We reserve the right to refuse handling if safety cannot be ensured.
Insurance coverage remains active during our handling and transportation.

24. DOCUMENTATION AND PERMISSIONS

We may photograph installations for our portfolio or website only with client permission.
All client details and property locations are strictly confidential.
Documentation (condition reports, installation details, etc.) can be provided upon request.

25. STORAGE AND TRANSPORTATION

All storage and transportation occur in climate-controlled environments.
We maintain insurance coverage while artwork is in our care.
Clients must provide accurate artwork details (dimensions, weight, handling needs).

26. FORCE MAJEURE AND ENVIRONMENTAL CONDITIONS

We are not liable for delays caused by events beyond our control (e.g., natural disasters, extreme weather, war, or power outages).
We may postpone work if environmental factors could endanger artwork.

27. THIRD-PARTY CONTRACTORS AND SPECIALISTS

We may engage vetted third-party contractors for specialized services.
All maintain appropriate insurance, but we are not liable for independently performed work.

28. PRE-EXISTING CONDITIONS AND SITE PREPARATION

Clients must disclose conditions that could affect services.
We may require site modifications before installation.
Additional costs for preparation are client’s responsibility.

29. INTELLECTUAL PROPERTY AND CONFIDENTIAL INFORMATION

All artwork copyrights and reproduction rights remain with the client or artist.
Any photographs or records we create are used solely for documentation unless written permission is granted.
Client and collection information (ownership, location, insurance, etc.) is strictly confidential.
Staff and contractors are bound by confidentiality agreements.
We retain intellectual property rights to our processes, documentation formats, and methodologies.

30. EMERGENCY RESPONSE AND ACCESS

If immediate action is needed to prevent damage (e.g., leaks or environmental failure), clients grant us emergency access to the artwork.
We will notify clients as soon as possible and document all actions taken.

31. SOCIAL MEDIA AND PUBLIC COMMUNICATIONS

We do not post client artwork or project information without explicit written consent.
Approved content is carefully reviewed to ensure no identifying or sensitive details are shared.
Clients can request removal of any shared content at any time.

32. CONTACT US

Keep Art Services LLC
1284 Queen Anne Place
Los Angeles, CA 90019
United States
📞 (+1) 347-989-7513
📧 info@keepartservices.com