PRIVACY POLICY

Last updated February 20, 2025

This Privacy Notice for Keep Art Services LLC (“we,” “us,” or “our”) describes how and why we access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at https://www.keepartservices.com or any website of ours that links to this Privacy Notice

  • Use our Professional Art Handling Services — providing expert care and precision for artworks of all sizes and mediums, including installation, transportation, storage, and custom packing for private collectors, designers, businesses, and artists

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Contact us at Ben@keepartservices.com or Henry@keepartservices.com.

SUMMARY OF KEY POINTS

When you visit or use our Services, we may process personal information depending on how you interact with us and the products or features you use.

  • Sensitive personal information: We do not process sensitive personal information.

  • Third-party data: We do not collect data from third parties.

  • Use: We process information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with law.

  • Sharing: We may share data only in specific situations (e.g., business transfers or partners).

  • Safety: We use reasonable organizational and technical measures to protect data but cannot guarantee 100% security.

  • Your rights: Depending on your location, you may have specific privacy rights described below.

TABLE OF CONTENTS

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. When and With Whom Do We Share Your Information?

  4. Do We Use Cookies and Other Tracking Technologies?

  5. How Long Do We Keep Your Information?

  6. How Do We Keep Your Information Safe?

  7. Do We Collect Information from Minors?

  8. What Are Your Privacy Rights?

  9. Controls for Do-Not-Track Features

  10. Do U.S. Residents Have Specific Privacy Rights?

  11. Art Project Documentation and Imagery

  12. Secure Communications and Project Updates

  13. Service Providers and Data Processing

  14. Payment Information Handling

  15. Project Site Documentation

  16. Do We Make Updates to This Notice?

  17. How Can You Contact Us About This Notice?

  18. How Can You Review, Update, or Delete the Data We Collect from You?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express interest in our services or contact us.

Examples include:

  • Names

  • Phone numbers

  • Email addresses

  • Mailing addresses

  • Billing addresses

  • Debit/credit card numbers

  • Passwords

Automatically collected information
When you visit our site, we may collect device and usage information (e.g., IP address, browser type, time stamps).

Google API
Our use of information received from Google APIs adheres to the Google API Services User Data Policy.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal data to:

  • Deliver services

  • Respond to inquiries

  • Send administrative updates

  • Request feedback

  • Send marketing and promotional communications

  • Deliver targeted advertising

  • Ensure security and fraud prevention

  • Evaluate and improve our Services

  • Comply with legal obligations

3. WHEN AND WITH WHOM DO WE SHARE INFORMATION?

We may share information only in specific cases, including:

  • Business transfers (e.g., mergers or acquisitions)

  • Business partners for collaborations or promotions

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we may use cookies and similar technologies for security, preferences, and analytics.
We may use Google Analytics; to opt out visit tools.google.com/dlpage/gaoptout.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data only as long as necessary for business or legal purposes.
When no longer needed, data is deleted or anonymized.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We maintain reasonable technical and organizational security measures. However, no system is 100% secure. You use our Services at your own risk and should do so within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from children under 18. If we learn we have, we will delete it.
Report concerns to info@keepartservices.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, update, or terminate your account at any time.

To opt out of marketing communications, contact us at:
info@keepartservices.com, Ben@keepartservices.com, or Henry@keepartservices.com.

No mobile information will be shared with third parties for marketing purposes.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to browser DNT signals as no industry standard exists.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia may have specific rights as outlined below.

Categories of Personal Information We Collect

  • Category A — Identifiers: Contact details such as real name, alias, postal address, telephone or mobile number, unique personal identifier, online identifier, IP address, email address, and account name. Collected: YES

  • Category B — Personal information (California Customer Records statute): Name, contact information, education, employment, employment history, and financial information. Collected: YES

  • Category C — Protected classification characteristics: Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data. Collected: NO

  • Category D — Commercial information: Transaction information, purchase history, financial details, and payment information. Collected: NO

  • Category E — Biometric information: Fingerprints and voiceprints. Collected: NO

  • Category F — Internet or similar network activity: Browsing history, search history, online behavior, interest data, and interactions with our or other websites, applications, systems, and advertisements. Collected: NO

  • Category G — Geolocation data: Device location. Collected: NO

  • Category H — Audio, electronic, or sensory information: Images and audio, video, or call recordings created in connection with our business activities. Collected: NO

  • Category I — Professional or employment-related information: Business contact details to provide Services at a business level or job title, work history, and professional qualifications (if you apply for a job with us). Collected: NO

  • Category J — Education information: Student records and directory information. Collected: NO

  • Category K — Inferences drawn from personal information: Inferences drawn from collected data to create a profile or summary about an individual’s preferences or characteristics. Collected: NO

  • Category L — Sensitive personal information: Not collected.

Retention:

  • Categories A and B are retained for as long as necessary to provide our art services and for up to 3 years after our last interaction with you, unless a longer period is required by law.

  • Financial records related to transactions are kept for 7 years as required by tax regulations.

  • Project documentation and installation records are maintained for 5 years from completion.

  • If you request deletion of your personal information, we will delete or anonymize it within 45 days, except for information we are required to retain for legal, security, or business purposes.

  • Category H (Sensory Data) is not collected.

Your Rights

You may have the right to:

  • Know whether we process your data

  • Access or correct your data

  • Request deletion

  • Obtain a copy of your data

  • Opt out of targeted advertising or sale of data

  • Limit use of sensitive data

To exercise these rights, contact Ben@keepartservices.com or Henry@keepartservices.com.

Appeals may be submitted to the same addresses.

11. ART PROJECT DOCUMENTATION AND IMAGERY

We may collect and store photographs and videos of artworks, installation spaces, and project sites for project execution, quality assurance, and client communication. Retained up to 5 years after project completion.

12. SECURE COMMUNICATIONS AND PROJECT UPDATES

We may communicate via email, SMS, calls, and digital platforms for project updates and scheduling. You may opt out of non-essential communications at any time.

13. SERVICE PROVIDERS AND DATA PROCESSING

We use trusted third-party providers for cloud storage, payment processing, and hosting. All providers are vetted for security and bound by privacy agreements.

14. PAYMENT INFORMATION HANDLING

We do not store payment card or bank details. Payments are processed via authorized third parties that maintain their own privacy policies.

15. PROJECT SITE DOCUMENTATION

Documentation of private or installation sites is secured and accessible only to essential personnel. Sensitive location information is never shared externally.

16. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice as necessary to remain compliant with law. Revised dates will be posted here and, when material changes occur, we may notify you directly.

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Keep Art Services LLC
1284 Queen Anne Place
Los Angeles, CA 90019
United States
info@keepartservices.com

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may request access, correction, or deletion of your personal information by emailing info@keepartservices.com or submitting a formal data subject access request.